VP of Artificial Intelligence
VP AI Strategy
JPMorganChase · Financial Services / Banking · 300,000+ employees · 📍 Chicago, IL
JPMorganChase is embedding a senior AI strategist directly into Client Onboarding & Service operations to drive AI adoption and transformation within one of the firm's most process-intensive, compliance-heavy business lines.
AI Maturity
advanced
Why Role Exists
Expansion
Company Stage
public
Source
linkedin
Key Responsibilities
- Define and execute AI strategy for Client Onboarding & Service business line
- Translate operational pain points into AI/ML product opportunities (e.g., automation of onboarding workflows, KYC, service resolution)
- Partner with the Chief Data & Analytics Office to align business-unit AI initiatives with enterprise standards
- Navigate regulatory, compliance, and governance requirements for AI deployment in client-facing processes
- Drive adoption of GenAI and agent-native tooling within the onboarding and servicing lifecycle
Requirements
- Proven experience leading AI strategy within financial services or a similarly regulated industry
- Deep understanding of client onboarding, KYC, or service operations at scale
- Ability to operate at the intersection of business strategy, data/AI, and regulatory compliance
- VP-level stakeholder management and cross-functional influence skills
Signals
- ⚠ No salary disclosed
- ⚠ Scope is narrower than peer VP AI roles at JPMC — may have limited enterprise-wide authority
- ⚠ Role title conflates strategy with an operational domain, which can limit strategic mandate
- ✓ Part of a coordinated, firm-wide AI VP hiring surge — institutional backing is clear
- ✓ Client Onboarding & Service is a high-priority area for AI ROI (automation, compliance speed)
- ✓ JPMC's CDAO infrastructure provides tooling, governance, and talent support
- ✓ Chicago placement signals operational scale and proximity to commercial banking decision-makers
Company History
No prior posting for this specific role in the company history provided, but the concurrent wave of five VP/Director AI hires across global locations in May 2026 signals a coordinated organizational build-out rather than a backfill — this is a net-new role created as part of JPMC's enterprise AI decentralization strategy.