Head of AI/ML
Head of Machine Learning
Hightouch · Marketing Technology / Data Infrastructure · 100-300 employees · 📍 San Francisco Bay Area
Hightouch is hiring its first senior ML leader to build and own the machine learning function powering its composable CDP and AI-driven marketing automation platform at a critical growth inflection point.
AI Maturity
building
Reports To
CTO
Why Role Exists
New position
Company Stage
scale-up
Source
linkedin
Key Responsibilities
- Define and execute ML strategy across Hightouch's AI Decisioning and personalization products
- Recruit, build, and lead a machine learning engineering team
- Partner with product and engineering to ship ML-powered features at scale
- Establish ML infrastructure, model development, and evaluation best practices
- Drive applied research into customer data modeling, propensity scoring, and predictive analytics
Requirements
- Proven experience building and shipping production ML systems
- Prior experience leading or managing ML/data science teams
- Deep understanding of applied ML in a SaaS or data platform context
Signals
- ⚠ No salary or compensation range posted — reduces transparency for senior candidates
- ⚠ Minimal job description detail makes scope and team size unclear
- ⚠ No prior ML leadership postings suggests this function is nascent and undefined
- ✓ Hightouch is a well-funded, category-defining company in Composable CDP space (raised $38M Series B, backed by Amplify, Bain)
- ✓ AI Decisioning is a core and growing product line — ML leadership has direct product impact
- ✓ First ML head hire signals significant organizational investment and greenfield opportunity
- ✓ San Francisco Bay Area hub aligns with deep ML talent ecosystem