AI maturity
advanced
Director of AI
Director of Applied Science
Amazon · 📍 New York, United States
Define and execute a unified AI science strategy across Amazon Connect's self-service, agent, and manager workloads as a newly formed org scales generative AI into contact center experiences.
Company stage
public
Source
linkedin
Signals
- ⚠ no reporting line stated
- ⚠ scope partially undefined — team size and data integrations ownership marked strategy-dependent
- ✓ newly formed high-priority org (April 2025) signals fresh mandate and investment
- ✓ large business opportunity with cross-org influence across Connect service teams
Company history
Amazon's prior Director of Applied Science posting was for Alexa/Rufus shopping, suggesting a pattern of building senior science leadership across major product orgs rather than re-listing this specific role.
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