Head of AI/ML
Head of AI
Loyalty AS · 📍 Oslo, Oslo, Norway
First AI hire to execute a defined 13-use-case roadmap at a 400-person contact center, turning speech-to-text and LLMs into measurable operational gains.
Signals
- ⚠ no reporting line stated
- ⚠ vague/undefined scope — role spans strategy, vendor selection, pilots, governance, and commercial development simultaneously
- ✓ concrete 13-use-case roadmap signals organizational readiness
- ✓ explicit team-building opportunity over time