Head of AI/ML
Head of AI – Customer Service
Sky · 📍 Hounslow, England, United Kingdom
Strategic AI lead embedded with Sky's Customer Service & Retail leadership to define, prioritize, and deploy AI initiatives that generate measurable commercial value at enterprise scale.
Signals
- ⚠ no reporting line stated
- ✓ enterprise-wide AI mandate with Comcast/NBCU alignment signals serious investment
- ✓ clear success metrics tied to business value, delivery speed, and adoption