Head of AI/ML
Head of CX Automation & AI
Holafly · 📍 United Kingdom
Own and scale Holafly's end-to-end AI and automation strategy across customer and agent experiences to drive automated resolution and global brand loyalty at scale.
Signals
- ⚠ no reporting line stated
- ⚠ team size left as placeholder '[X people]' — role definition still incomplete
- ✓ 500+ person global scale-up with clear AI investment mandate
- ✓ dedicated AI & Automation team already in place